Terms of Service

This website is operated by us and mainly provides jewelry product displays, online shopping, order processing, and customer service.

You agree to use this website in a lawful, reasonable, and honest manner. You must not use this website for any illegal, fraudulent, infringing, disruptive, or harmful activities.

We reserve the right to modify, suspend, or terminate all or part of this website and its services at any time without prior notice.

We make reasonable efforts to ensure that product images, descriptions, materials, sizes, prices, and stock information displayed on this website are accurate and reliable. However, due to lighting, screen display differences, manual measurement, or other factors, the actual product may differ slightly from the images or descriptions.

All product images are for reference only. The actual product received shall prevail.

Product prices are based on the prices displayed on this website. We reserve the right to change product prices, promotions, and payment methods at any time without prior notice.

When you submit an order and complete payment, you confirm your purchase of the relevant products. We may use third-party payment service providers to process transactions, and the payment process will be subject to the terms and policies of the relevant third-party platform.

If an order contains errors due to system issues, incorrect price display, or other unforeseen circumstances, we reserve the right to cancel or amend the relevant order and will contact you as soon as possible.

After placing an order, you may receive an order confirmation notice. This notice only means that we have received your order and does not mean that the order has been finally accepted.

We reserve the right to reject, cancel, or adjust orders due to insufficient stock, payment issues, incomplete address information, system errors, or other reasonable reasons. If your order is cancelled after payment has been made, we will arrange a refund according to the actual situation.

We will arrange delivery according to the shipping information you provide. Please ensure that the recipient’s name, phone number, and delivery address are accurate and complete. If delivery is delayed, returned, or subject to additional charges due to incorrect information or inability to contact the recipient, the customer may be responsible for the related consequences.

Delivery times may be affected by logistics arrangements, region, weather, public holidays, customs, or other factors beyond our control. We will try our best to assist with logistics enquiries, but we do not guarantee that all deliveries will be completed within the estimated time.

If the product you receive is clearly damaged, incorrect, or has a quality issue, please contact us as soon as possible after receiving the product. Please provide your order details, product photos, and relevant explanation so that we can follow up.

For hygiene and safety reasons, close-contact items such as earrings are generally not accepted for return or exchange unless there is a quality issue. Other return and exchange arrangements shall be handled according to the return policy published on this website and the actual circumstances.

Issues caused by human damage, improper use, impact, pulling, contact with chemicals, long-term wear and tear, or failure to follow care instructions may not be covered by return or exchange arrangements.

Jewelry is a delicate accessory. We recommend avoiding contact with perfume, cosmetics, cleaning agents, sweat, seawater, hot springs, and other chemical substances. To extend the life of your jewelry, it is recommended to remove it before sleeping, bathing, swimming, exercising, or engaging in strenuous activities.

Jewelry made from different materials may naturally oxidize, discolor, or show signs of wear due to wearing habits, storage methods, humidity, and individual body chemistry. This is considered normal wear and tear.

If this website provides a member account function, you are responsible for keeping your login details and password secure. We are not responsible for any loss or unauthorized use resulting from your failure to properly protect your account information.

You agree to provide true, accurate, and complete information, and to update your information promptly if there are any changes.

All content on this website, including but not limited to text, images, product photos, designs, trademarks, logos, page layouts, and other materials, belongs to us or the relevant rights holders.

Without our prior written consent, no person may copy, reproduce, modify, distribute, display, sell, or use any content from this website for commercial or unauthorized purposes.

We will make reasonable efforts to maintain the normal operation of this website and the accuracy of its information. However, we do not guarantee that the website will be free from interruptions, errors, delays, viruses, technical failures, or data loss.

To the fullest extent permitted by law, we shall not be liable for any direct or indirect losses arising from the use of or inability to use this website, purchase or use of products, third-party services, delivery delays, or force majeure events, beyond what is reasonable under applicable law.

This website may contain links to third-party websites, payment platforms, logistics tracking services, or social media platforms. These third-party websites and services are not controlled by us, and we are not responsible for their content, privacy policies, service quality, or security.

Before using any third-party website or service, you should read and understand their relevant terms and policies.

We shall not be responsible for any delay, interruption, or failure to perform our services caused by events beyond our reasonable control, including but not limited to natural disasters, severe weather, war, epidemic, government actions, strikes, logistics disruption, network failure, system maintenance, or other uncontrollable events.

We reserve the right to update, modify, or change these Terms of Service at any time. Any updates will be posted on this page and will take effect upon publication.

Your continued use of this website means that you accept the latest version of these Terms of Service. We recommend that you review this page regularly.

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region. If any dispute arises from this website, products, or services, both parties should first attempt to resolve the matter through friendly negotiation.