Privacy Policy

When you use this website or purchase our products, we may collect the following information:

Your name, contact number, email address, delivery address, billing address, order details, payment-related information, purchase history, customer service enquiry details, and technical data generated when you browse our website, such as IP address, browser type, device information, pages visited, and Cookie data.

We only collect personal data that is necessary for providing our products, processing orders, arranging delivery, and improving our services. We do not collect personal data that is excessive for these purposes.

The personal data we collect may be used for the following purposes:

Processing and confirming your orders, arranging payment and delivery, providing after-sales service, responding to your enquiries, handling returns or exchanges, improving website functions and shopping experience, sending order-related notifications, and, with your consent, providing you with product updates, promotional offers, or brand news.

We will not use your personal data for purposes unrelated to the original purpose of collection without your consent.

This website may use third-party payment service providers to process transactions. When you make a payment, relevant payment information may be processed directly by the third-party payment platform. We do not store full credit card numbers, bank card passwords, or other sensitive payment authentication data.

Please note that third-party payment service providers may process your payment data in accordance with their own privacy policies and terms of service.

To complete orders and delivery services, we may need to provide necessary information to logistics companies, courier companies, payment service providers, website technology service providers, or customer service system providers. This may include your name, phone number, delivery address, and order details.

We will only provide such information to the extent necessary for the relevant services and will make reasonable efforts to ensure that relevant third parties handle and protect your personal data properly.

This website may use Cookies or similar technologies to remember your browsing preferences, maintain shopping cart functions, analyse website traffic, improve website content, and enhance user experience.

You may refuse or delete Cookies through your browser settings. However, if Cookies are disabled, some website functions may not work properly, such as shopping cart, login, or checkout functions.

We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, such as processing orders, completing after-sales service, complying with legal or accounting requirements, or maintaining internal records. When the data is no longer required, we will delete, anonymise, or securely dispose of it where reasonably practicable.

We take reasonable technical and administrative measures to protect your personal data against unauthorised or accidental access, processing, erasure, loss, or use.

However, internet transmission is not completely secure. While we strive to protect your information, we cannot guarantee that any online transmission or storage method is absolutely secure.

If you agree to receive product updates, promotional offers, or brand news from us, we may send you such communications by email, SMS, or other contact methods.

You may opt out of receiving marketing communications at any time. After you unsubscribe, we may still send you necessary notifications related to your orders, payment, delivery, or after-sales service.

You have the right to request access to and correction of your personal data held by us. The Office of the Privacy Commissioner for Personal Data in Hong Kong also states that data subjects have the right to request access to and correction of their personal data.

If you wish to access, correct, or delete your personal data, please contact us through the contact details provided on this website. We may need to verify your identity and will handle your request within a reasonably practicable period.

This website is not specifically designed for children. We do not knowingly collect personal data from children. If you believe that a child has provided us with personal data without the consent of a parent or guardian, please contact us and we will take appropriate action.

We may update this Privacy Policy from time to time to reflect changes in our website services, legal requirements, or business operations. Any updates will be posted on this page, and the latest version displayed on this page shall apply.

We recommend that you review this page regularly to understand how we protect your personal data.